Refund policy
Our Guarantee:
We take pride in the quality of our custom-made art, created right here at the Stannie & Lloyd Studio in the USA. We want you to be happy and you loving what you receive is our goal each and every day!
We take pride in the quality of our custom-made art, created right here at the Stannie & Lloyd Studio in the USA. We want you to be happy and you loving what you receive is our goal each and every day!
Easy Returns:
You have 30 days from receiving your order to return it if needed. Here's how it works:
You have 30 days from receiving your order to return it if needed. Here's how it works:
- If you want to return an item, you're responsible for the return shipping cost.
- There's a small 1% restocking fee on our framed art because your order is custom printed just for you.
- After we receive your return, please allow up to 7 for us to process your return and issue a refund.
Defective or Damaged Items:
In case your order arrives with defects or damage, please reach out to us at info@stannieandlloyd.com.
Don't forget to include photos of both the issue and the packaging it came in.
In case your order arrives with defects or damage, please reach out to us at info@stannieandlloyd.com.
Don't forget to include photos of both the issue and the packaging it came in.
Got Questions?
Feel free to contact us at info@stannieandlloyd.com for any questions or concerns regarding returns. We're here to help
Feel free to contact us at info@stannieandlloyd.com for any questions or concerns regarding returns. We're here to help