Shipping policy

RATES

All orders ship with economy ground service unless otherwise specified. Shipping rates are shown on the checkout page. Free Shipping specials will be announced on the site from time to time. 

If “Signature Required” is selected as an option at checkout, it is the responsibility of the purchaser to be available to accept and sign for the package at the address provided on the order.

We do not ship to P.O. boxes.

PROCESSING TIMES

Because we print on demand and custom fit art to frames, orders are typically processed within 5-7 business days. We do not process orders on holidays and Saturday or Sunday. Orders placed on the weekend or on a holiday will begin to process the next business day.

If we are experiencing a high volume of orders, shipments may be delayed and processing times will be longer. 

SHIPPING CARRIER

To provide the quickest and most affordable service possible to our customers, we ship orders using Fed-Ex, United Parcel Service (UPS), and USPS (United States Postal Service). The carrier is selected based on the most economical option and cannot be changed upon request. 

The “in-transit” times for orders are usually between 3-10 business days. Please note that service interruptions outside of our control can affect the in-transit timeframe and Stannie & Lloyd is not responsible for delays.

MULTI-ITEM ORDERS

Orders that include multiple items may ship in multiple boxes and have more than one tracking number associated with the shipment.

DELIVERY GUARANTEES

Stannie & Lloyd cannot guarantee processing, shipping, or arrival times for any order.

MISSING PACKAGES

Stannie & Lloyd does not take responsibility for lost, stolen, or otherwise missing items that occur during shipment if the order has been marked as delivered by the shipping carrier. Please make the proper arrangements to retrieve your order at the shipping address provided at the time of delivery. 

ORDER CANCELLATIONS & MODIFICATIONS

If you want to update your order in any way please contact us with your order number as soon as possible, and we will assist with your order update to the best of our abilities. 

If your order has already shipped, we will help you make the appropriate return(s) according to our regular return policy and applicable restocking fees.

Please note: Invoices and returns will appear as Anatomy of Love, our parent company. 

INTERNATIONAL SHIPPING

We do not ship internationally at this time. 

All taxes, duties and fees for items shipped outside of the United States are the sole responsibility of the customer.